Issue Control is a quality low cost help desk software solution designed to affectivity track and organize work order requests, and remotely manage devices on your network. The software is easy to use and install, and is very flexible.
Features:
Logs, numbers, Organizes, and prioritizes work order requests
Built in remote tools that allow you to take remote control over any PC or server on your network.
Communicate work order status to end users and support staff
Users can submit their own work order requests using a browser based form
Built in reporting features
Works with a variety of database formats (File, MS SQL, *Coming
soon! - MySql)
Built in application security
Ability to customize forms and data to meet your organizations specific needs.