Axon Virtual PBX Software for Call Delegation and Call Centers

Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business, whether small or large, can now implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology. Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced call queuing for call center applications the software routes all calls within a business. Features ~ Manages telephone calls within a business. ~ All routing of calls is digital over the computer network (or even a wireless network). ~ Unlimited number of extensions or external lines. ~ Supports all the standard PBX features like call transfer, hold, and record. ~ Includes a call queue sequencer with voice prompting and on-hold messages player (links to the IMS On-Hold Messages Player). ~ Uses the open SIP standard for signalling (RFC 3261) so it works with the broad range of SIP compatible phones and other devices. ~ Works with hardware type VoIP extensions which just plug into the LAN (eg. Grandstream, Sipura etc.). ~ Works with computer based softphones (eg. the Express Talk Softphone) where you make calls through your computer. ~ Works with USB phones plugged into your computer. ~ Links directly to VoIP services for your external lines (with cheaper calls). See Recommended VoIP Gateways for more information. ~ If no VoIP services are available can also link to ordinary external lines with FXO adapters. ~ Automatic "one-click" installer to setup the PBX in just minutes. Does not require detailed technical setup. ~ All configuration such as adding extensions is done using a web-like control panel through your internet browser so it can be done remotely.