The PC Technicians Guide to Profits is for any mobile computer service person already on the go or for the novice interested in starting a home-based computer service business. It gives examples of shop layout, equipment, essential tools, communication strategies, preventative maintenance procedures, and the powerful business knowledge you need to succeed in todays business world! You will also discover everything you need to know about selling service contracts, service blocks, and managing service calls. In addition, you will learn about how to deal with customers, hire good help, and how to automate your business to reduce your costs! Plus much more!